October 3, 2017

Updated Terms and Conditions

We are updating our Terms and Conditions. For existing wireless customers as of October 4, 2017, the updates will be effective on Monday, November 6, 2017. We encourage our wireless subscribers to read the updated Pixius Terms and Conditions in full:

Business Broadband Wireless Service Agreement

Residential Broadband Wireless Service Agreement

 


August 29, 2017

Potential Hurricane Harvey Phishing Scams

United States Computer Emergency Readiness Team released the following email on August 28, 2017 at 2:40 PM EDT:
US-CERT warns users to remain vigilant for malicious cyber activity seeking to capitalize on interest in Hurricane Harvey. Users are advised to exercise caution in handling any email with subject line, attachments, or hyperlinks related to Hurricane Harvey, even if it appears to originate from a trusted source. Fraudulent emails will often contain links or attachments that direct users to phishing or malware-infected websites. Emails requesting donations from duplicitous charitable organizations commonly appear after major natural disasters.
 
What if I suspect my computer is infected?
  • Immediately turn off your computer and disconnect the network cable.
  • Contact Pixius Managed Service Help Desk at help@pixius.com or (316) 260-3500.
How can I defend against Phishing Scams & Malware?
  • Never open attachments or a link URL from an unknown source or suspicious emails from a legitimate source.
  • Regularly backup your data.
  • Keep antivirus and other computer software up-to-date by subscribing to Pixius’ Patching Program.
  • Ensure employees are educated in good computing practices and how to spot threats.

 

If you have any questions or concerns, contact Pixius Managed Service Help Desk at help@pixius.com.

 


July 14, 2017

Customer Service Agreement

Pixius’ Early Termination Fee policy has changed.

Please review Pixius wireless agreement terms and conditions:

Business Wireless Internet Service Agreement

Residential Wireless Internet Service Agreement