Rebooting Your Router

Rebooting Your Router

Did you know most consumer electronics are not built to continuously run all day, every day and Power Cycling is an effective maintenance practice that restores the internal system resources and software to a pristine condition for maximum efficiency? Power Cycling is the act of turning a piece of equipment off and then on again and is often practiced when troubleshooting an issue.

With the act of Power Cycling, more commonly known as Rebooting, your router can fix Internet connection problems, improve slow moving connections, and resolve wireless issues. It is considered good practice to reboot your router weekly. Routers are like small computers…they use memory, a processor, and an operating system and they too will benefit form a fresh start now and then. By unplugging the router from the wall, you are giving the router the rest it needs.

Rebooting Your Router:

  1. Unplug your router from the electrical outlet and leave unplugged for at least 10 seconds.
  2. Plug the router back in to the electrical outlet.
  3. Once the Internet light is on, try connecting to the Internet.

If you are still experiencing issues with your Internet after rebooting your router, contact our Customer Care Team at or 800.578.4483. We are available Monday – Friday, 8AM – 9PM and on Saturdays from 8AM – 6PM.

Another helpful router tip:

NEVER RESET, always reboot. A factory reset will occur if the power button, or reset button, is pressed for a long period of time – typically greater than 10 seconds. Resetting the router will default it to factory settings. If defaulted, the router will not work on our system without reloading our configuration. Should a factory reset occur, our Customer Care Team can assist you in reconfiguring your equipment.